privacy policy

Effective date: 10 August 2025
Last updated: 10 August 2025
This Privacy Policy explains how NOVELETTE NOVALIS (“we”, “our”, “us”) collects, uses, and protects any personal information you provide when you visit or interact with our website.

We are committed to ensuring your privacy is protected. If we ask you to provide personal information by which you can be identified, you can be assured that it will only be used in accordance with this statement.

We may update this Privacy Policy from time to time by posting the new version on this page. Please check periodically to ensure you are happy with any changes.

Information We Collect

We may collect the following information:

• Your name and job title.
• Contact details including email address and phone number.
• Demographic information such as postcode, preferences, and interests.
• Any other information relevant to customer surveys, offers, or services you request.

How We Use Your Information

We use your information for the following purposes:

• Internal record keeping.
• To improve our products, services, and website experience.
• To send promotional communications about NOVELETTE NOVALIS, including new collection updates, fashion show invitations, special offers, or other information we think may interest you, using the contact details you have provided.
• To contact you for market research purposes (via email, telephone, or post).
• To personalise and customise the website according to your interests.

You may opt out of receiving marketing communications at any time by emailing novelette@noveletteellis.co.uk or using the unsubscribe link in our emails.

Security

We take the security of your personal information seriously. We have in place suitable physical, electronic, and managerial procedures to prevent unauthorised access, disclosure, alteration, or destruction of your data.

Cookies

A cookie is a small file placed on your device’s hard drive to help us analyse website traffic and improve your browsing experience.

We use:

• Traffic log cookies to identify which pages are visited, helping us improve our site.
• Cookies to remember your preferences.

Cookies do not give us access to your computer or any information about you other than what you choose to share.

You can choose to accept or decline cookies via your browser settings. Please note that declining cookies may limit website functionality.

Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site, we are not responsible for the privacy practices of those websites. Please review the privacy policy of any site you visit.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Request a copy of the personal data we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your data where applicable.
• Object to the processing of your data for direct marketing purposes.

To make a request, please contact us in writing at:

NOVELETTE NOVALIS

99–103 Lomond Grove, Unit 257
Camberwell, London, SE5 7HN
Email: novelette@noveletteellis.co.uk

Data Retention

We will keep your personal information only for as long as is necessary for the purposes for which it was collected, or as required by law.
NOVELETTE NOVALIS is dedicated to respecting your privacy and safeguarding your information.